I can’t log in

What do I do if I can’t access my account/happy place?

Here’s some common problems and how it’s usually solved…

If you can’t remember what email address you used:
Send us a message with your full name and we’ll track it down for you

If you can’t remember your password:
Enter your email address here and we’ll send you out a reset link

If you’ve tried everything and nothing seems to work:
Provided you haven’t thrown your computer out of the window, then try emailing us at [email protected] or start a chat with us using the icon in the bottom right of the screen.

in Account stuff
Updates & Legal gumph
Current Version 2.1
  • Added
  • Hey Bowlhead video
  • Updated
  • Lifeline guarantee extended to 10 years.
  • Plan RulesView Rules
  • Improved
  • Life insurance acceptance for mental health issues
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